Occasionally, clients call us a few days after receiving their HAG Capisco chair, explaining they are experiencing discomfort. This is a completely normal occurrence, and one we refer to as the “Capisco Break-in Period”.
Your normal, everyday task chair affords your body many ways to laze, cheat, slouch, or otherwise cause damage by putting you into positions that are unnatural and unhealthy. Not so with the Capisco. The Capisco’s unique saddle seat design and patented Balanced Movement Mechanism™ force your body to keep itself in balance. We like to think of it as “Capisco tough love.” The Capisco chair will help your body remember the more natural, and healthy positions to sustainably support itself.
For some users, the Capisco break-in period will last about 2-3 weeks. The discomfort you experience during this period might be felt in the thighs, groin, buttocks, abdomen, lower back and/or the neck-shoulder region. Many people jump in the Capisco saddle and experience no break in period at all. If you are one of those lucky people, congratulations! For the rest of us, the break-in period is a small price to pay for reconnecting with better posture and a healthier lifestyle.
Note: If you are experiencing pain while using the Capisco chair, this is not normal and we suggest that you contact your dealer immediately.